One platform for every channel
Calls, text, video, email, and instant messaging arrive in a single workspace, so your team stops switching between apps to reach a customer.
VoIP & Cloud Phone
A phone system that answers, even when you cannot.
PCS Pro installs and supports business VoIP built on VoxRush's network: a cloud phone system, call-center routing, and AI phone agents that pick up when your team is busy or after hours.
What you get
Built for the way your business actually runs
Cloud PBX with real features
Auto-attendant, call queues, transfers, conferencing, and voicemail to email — without a rack of phone hardware in a closet.
Call center that scales
Handle more calls with fewer agents using routing, queues, and reporting designed for growing service teams.
AI agents, day and night
Inbound or outbound AI agents answer routine questions, take messages, and route urgent calls so nothing is missed after 5pm.
Voice analytics and reporting
See call volume, wait times, and missed calls in dashboards that show what to fix next in your customer service.
Installation and training included
PCS Pro handles the setup, number porting coordination, device configuration, and hands-on training for your staff.
Included
What PCS Pro handles
Popular with legal, accounting, and healthcare teams that need every call logged and answered promptly.
Cloud PBX and extensions
Auto-attendant and call queues
Voicemail to email
Call forwarding and transfers
Video and team messaging
AI inbound or outbound agents
Voice analytics dashboards
Fax portal and admin console
Broadband internet options
Mobile and desktop apps
Number porting coordination
On-site installation and training
How it works
From first call to finished work
01
Review your lines
We map your current numbers, devices, and call flow, then show you what the new system saves.
02
Port and configure
PCS Pro coordinates number porting, sets up extensions, queues, and agents, and configures handsets and apps.
03
Train and support
We train your team, then stay available for additions, feature changes, and support requests.
PCS Pro cloud
Your team
Secure access
Private servers
Protected
Delivered with
VoxRush
VoxRush is a communications platform and technology company running its own network for voice, messaging, analytics, and cloud applications. PCS Pro is a friendly partner company that sells, installs, and supports VoxRush services for local businesses.
Ready when you are
Tell us what you need and we will walk the site, quote the work, and set it up for you.